At HRTHouse (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://www.hrthouse.com.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you fill out forms, request consultations, or contact us, we may collect:
Name
Email address
Phone number
Any information you voluntarily submit through forms or messages
b. Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
Referring URLs
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and consultation requests
Provide services, administrative support, and customer support
Communicate with you regarding consultations, appointments, treatment-related updates, orders, and service notifications
Improve our website, services, and user experience
Send relevant updates, educational content, or follow-ups when you have provided the appropriate consent
Comply with applicable legal, regulatory, and administrative requirements
SMS/Text Messaging
HRT House may send text messages to users who have expressly opted in to receive SMS communications.
These messages may include responses to inquiries, consultation and appointment communications, treatment-related updates, customer support, and service notifications.
Message frequency varies depending on your interactions with HRT House and the services you request. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any HRT House text message. For assistance, reply HELP or contact HRT House at +1 (305) 359-1492 or info@hrthouse.com.
HRT House does not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Your mobile information and SMS consent will not be used by third parties to send their own marketing messages.
HRT House may share information, including phone numbers where necessary, with service providers that assist us with communication, customer support, technology, scheduling, CRM, or other services on our behalf. These providers may process information only as necessary to provide services to HRT House and are not authorized to use your mobile phone number or SMS opt-in information for their own marketing or promotional purposes.
HRT House does not sell or rent your personal information to third parties.
3. Medical & Health Information Disclaimer
HRTHouse provides educational and informational content related to human regenerative therapy and wellness services.
Information submitted through the website does not establish a doctor-patient relationship
Do not submit sensitive medical details unless requested by a licensed provider
Any treatment or therapy is discussed only after proper consultation
4. Cookies & Tracking Technologies
We may use cookies or similar technologies to enhance website functionality, analyze traffic, and improve marketing effectiveness.
You can disable cookies through your browser settings at any time.
5. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Third-Party Services
We may use trusted third-party services such as:
Analytics tools (e.g., Google Analytics)
CRM or form-handling platforms
Email communication services
These providers only access information necessary to perform their services and are obligated to protect your data.
7. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete your personal data, withdraw consent, or request data portability.
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
HRTHouse
Email: info@hrthouse.com
